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Way2Go FAQs. A Way2Go Card provides a straightforward, convenient and protected method to get your jobless Insurance advantage repayments.

Way2Go FAQs. A Way2Go Card provides a straightforward, convenient and protected method to get your jobless Insurance advantage repayments.

it might be used anywhere MasterCardВ® is accepted, including for online acquisitions and bill payments. Each debit card is embedded with an EMV chip for greater security and certainly will consist of documents with guidelines regarding the utilization of the card.

Payout Choices

Do We have an option the way I get benefit payments?

Yes, once you file a claim you may possibly choose direct deposit to possess your jobless deposited to your individual checking or family savings or it is possible to choose a Way2Go debit card. You may possibly replace your repayment type by visiting Jobs4TN.

Just how do I get my jobless insurance benefits as a primary deposit?

Claimants filing a brand new claim on line may be because of the choice of a debit card or direct deposit. Everybody else will have to go surfing to select direct deposit because their option for receiving advantages. Claimants with current claims might also elect to change to direct deposit or debit card when you go to Jobs4TN.

Which are the great things about the Way2Go MasterCard?

Am I able to go into financial obligation or harm my credit rating making use of the Way2Go MasterCard?

No; utilization of the Way2Go Card could have no impact on your credit history. Your card would be a prepaid debit MasterCard perhaps not a charge card.

May I utilize the Way2Go MasterCard to create a credit history?

No. The Way2Go Card will likely not assist establish a credit score as a credit check isn’t needed to get the card neither is it linked with a bank account or line of credit.

Just how long could I carry on utilizing my TAP Visa card?

Claimants are encouraged to make use of the staying funds on the Chase card within 1 month for the change into the new card (July 7, 2016). After thirty day period all card issues will have to be addressed straight with Chase at 866-429-9835 or online at

Just how do I have the brand new Way2Go MasterCard?

Whenever filing your initial claim, you should have the choice to get your advantages via Ways2Go Card or direct deposit. Your card would be provided for you into the mail within 7-10 business days after filing your claim. You could make use of your card just after benefits have now been deposited in your bank account.

Just how do I get my target changed with this account?

It’s the claimant’s duty to ensure that the Department of work has their present target on file. You may possibly improve your address online at Jobs4TN or course (615) 237-5333.

Starting Out

The length of time can it decide to try get my Way2Go MasterCard?

It will take 5-7 company days.

Exactly what must I do if i am anticipating my Way2Go MasterCard when you look at the mail but never ever get it?

Phone Way2Go customer support at 855-462-5887 and inform them that you definitely have not gotten your card. Make sure that your mailing target is accurate. So that you can protect you against possible card theft, your card will get to a windowed envelope that will not show the TDLWD title or logo design. Debit cards are delivered through TDLWD, therefore it usually takes an extra time or two for the Way2Go card to attain you.

Could I get electronic notifications regarding deposits?

Yes, register your smart phone to get notification and alerts utilising the Way2Go Card software ( Apple shop | Bing Enjoy), or calling 855-462-5887.

Am I able to move funds through the Way2Go MasterCard to my own checking or checking account?

Yes, but you need to contact the banking organization to take action.

Could I request an additional card for another specific, such as for instance a member of family?

No, just the individual authorized for unemployment insurance coverage advantage repayments will get a card.

When will advantages be deposited in my own account?

Generally speaking, benefits are going to be deposited within 48 hours of a payable week authorized by TDLWD. It is necessary which you continue steadily to approve for advantages each week. Failure to do this would bring about advantages perhaps not being put into your Way2Go Card. You need to look at your stability before utilizing the card. You may possibly conduct stability inquiries cost-free through the capability of Web access at or perhaps the Way2Go Card mobile app (Apple Store | Google Enjoy). You may possibly contact their customer care at 855-462-5887 totally free, four times four weeks. There was a $0.25 deal cost for every single call thereafter.

Will the utmost advantage amount be in the card whenever I get it?

No, only weekly repayments authorized by TDLWD may be included with your card. The initial week, also referred to as the waiting duration, is compensated after four consecutive months of certifications. When a claim is authorized, cash is likely to be included with your debit card. Remember: you need to approve every week to start repayment.

Can I make interest back at my Way2Go MasterCard funds?

No, this account will not make interest.

Can I have the ability to include funds to my card along with exactly what the division sets onto it?

No, just TDLWD can deposit funds towards the card.

Will there be a daily restriction to just how much I’m able to invest with the Way2Go MasterCard?

Not really. Really the only restriction is the stability in your card when swiped as MasterCard. Now for ATM restrictions, this is certainly according to specific bank policies for withdrawals.

Is the debit card ready to utilize when We receive it?

No, you have to first trigger the card and typically advantages aren’t uploaded yet.

Just how do I trigger my brand new card?

Activate your card through the mobile software (Apple shop | Bing Enjoy), or calling 855-462-5887.

How to always check my available stability?

Make use of the Way2Go CardВ© mobile app (Apple Store | Google Play), or call 855-462-5887 to get the available balance.

Making Acquisitions

What exactly is this chip back at my Way2Go Debit MasterCard?

A microchip is embedded into the card, supplying increased security against fraudulence.

Just how do I make use of my card at chip-enabled terminals?

Your MasterCard has both chip and magnetic stripe technology. Which means no matter what sort of terminal a merchant has, you can make use of your card anywhere Debit MasterCard is accepted. At merchants with chip-enabled terminals: Insert your card and stick to the prompts regarding the terminal.

What type of purchases may I make?

You’ve got great freedom right here. Purchases may include but they are not restricted to gasoline stations, on the web shipping, bills ($0.95 Bill Pay charge), and dining expenses.

Where could I use the Way2Go MasterCard?

Make use of your Tennessee Way2Go CardВ© at retailer anywhere MasterCardВ© is accepted.

How can I make use of my Way2Go MasterCard to help make acquisitions?

Can some body except that the claimant utilize the Way2Go MasterCard?

For safety reasons, you shouldn’t share your PIN or allow someone else make use of your card.

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